Companies are cutting supply chain complexity and accelerating responsiveness using the tools of artificial intelligence. Through AI, machine learning, robotics, and advanced analytics, firms are augmenting knowledge-intensive areas such as supply chain planning, customer order management, and inventory tracking. What does that mean for the supply chain workforce? It does not mean human workers will become obsolete. In fact, a new book by Paul Daugherty and H. James Wilson debunks the widespread misconception that AI systems will replace humans in one industry after another.

With warnings coming fast and furious from tech luminaries as diverse as Bill Gates, Elon Musk, and the late Stephen Hawking, to name a few, most of us are conditioned to think of the potential dangers of artificial intelligence in the hands of bad actors. While armies of AI-powered humanoid bots have not yet materialized, AI is being harnessed by hackers in the creation of "smart malware" that overcomes traditional defenses by using predictive technology. But if this is true, can't the opposite be also? Can AI be harnessed to turn against malware? Experts emphatically say yes, and some, like Barracuda and Cylance, are already doing it.

Despite being at its core a knowledge industry, the legal profession has been remarkably slow to adopt information technology outside of online databases such as LexisNexis and e-discovery software. The conservative nature of the profession, the intensive training that focuses on developing individual skills and knowledge and the lack of incentive for efficiency that is built into the hourly billing model all contribute to that resistance. Over the last few years, however, numerous artificial intelligence (AI) solutions have been developed for legal use, and the profession has begun to embrace, or perhaps be embraced by, those tools. A number of forces have converged to catalyze this market. First, the software products meet specific, well defined needs and therefore have been well accepted.

Despite being at its core a knowledge industry, the legal profession has been remarkably slow to adopt information technology outside of online databases such as LexisNexis and e-discovery software. Over the last few years, however, numerous artificial intelligence (AI) solutions have been developed for legal use, and the profession has begun to embrace, or perhaps be embraced by, those tools.